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Basic Coaching Skills & Ethics
Fun With Fundamentals 
6 2.5 hour sessions; 1-hour bonus recording; 16 hours total
Learn the fundamentals in a lively and entertaining way. Practicing the basic skills of the coaching craft is valuable for new and experienced coaches alike. In this program you will review the coaching ethics and agreements (as defined by the International Coach Federation) in a lively group dialogue featuring challenging real life situations. Then you will delve into and practice the nine fundamental coaching skills; also known as the core competencies. Your ability to demonstrate all 9 skills at a professional level is the basis of our evaluation process for ICF certification.
(Included in Center for Coaching Mastery Level 1)
*This course qualifies for 16 ICF CCEU's
3 key Points
Skills are your foundation for excellence
We will cover each of the 9 Core Coaching Competencies one at a time in a way that makes them easy to use and remember; and demonstrate how each skill naturally leads to the next. To be a master craftsperson you must know and practice the basic skills - over and over again. Using our active learning method, you will learn each skill through observation and practice. This is important because your ability to demonstrate these skills is what will ultimately lead to your certification.
How to talk like a coach with the Spirit of Play
When you look at the nine core skills, they look pretty... well... basic! They are. They key is how do you MASTER them through continual practice and how do you use them in a coach-like manner. It is VERY easy in a coaching session to fall into conversational patterns that you are familiar with like friend, boss, colleague, parent (or counselor, therapist if you have done these). The Spirit of Play and Play Pattern language set the coaching profession apart from every other profession. When you keep your conversations around playing big and playing better you will never be confused with another type of professional. It is essential for you, your players and our profession that you learn how to apply these skills as a Coach.
The Pursuit of Human Greatness
The key distinction is how you balance support and challenge. To become great you must be challenged out of your comfort zone and then fully supported as you face these challenges. You will learn how to do this using the basic coaching skills.
The 9 Skills
1) Establishing trust & intimacy
2) Coaching presence
3) Powerful questioning
4) Active listening
5) Direct communication
6) Creating awareness
7) Designing actions
8) Planning & Goal setting
9) Managing progress & accountability
Themes
How to stay clear of ethics issues
How to establish your professional agreements including Policies, Procedures and Professional Boundaries
Coach distinct from a therapist, a counselor, a consultant or a friend
You are in charge of the players agenda! (huh?... we'll explain)
Using the cycle of Powerful Questioning, Active Listening and Direct Communication to Create Awareness
How Awareness leads to better Action Plans
Common Coaching Mistakes and how to avoid them
The GAME!
In each class you will...
a) Engage in a lively discussion about the topic of the day
b) Observe a real coaching session
c) Coach a classmate and be coached in YOUR game
Each week between classes you will play a fun and challenging game
where you earn points for:
1) answering questions about what you have learned
2) completing exercises that prepare you for professional practice
3) playing BIG in your own life
4) conducting coaching sessions
5) acquiring feedback letters from your players
6) staying in contact with your player/coach
7) supporting your team mates
8) making a BIG WIN happen in your life
Center for Coaching Mastery Students need a minimum number of points to graduate.
You will be able to trade in your points for rewards at LifeVille.com! Awesome.
How this program will make you a better coach
1) Mastering the basic skills always makes you better at anything!
2) Your confidence will increase as you learn how to talk like a Coach
3) Knowing the important ethical guidelines will put you at ease
4) Knowing the common mistakes and how to avoid them will allow you to coach full on and recover quickly when things go wrong
5) Setting up your agreements and procedures will give your coaching the professional edge
Peer Reviews
Jean Davies
MOST INTRIGUING -- I continue to mine value from the dynamic balance between supporting and challenging. SPECIFIC "WIN" -- I kept this Dynamic Balance clearly in mind in every coaching encounter this week, and looked for the "stretch" piece everywhere, not only for my clients but also for me. It really injected vital intensity and energy into every encounter
Amy Magyar
I was most grateful for the coaching mistake - being reactive. Although this class was chocked full of amazing lessons, I really took to heart the lesson of not to be reactive with your client (which will be hard to do) especially when they themselves are emotionally charged. Comments such as "That's horrible" or "you know what you should do” are the wrong things to do when handling an emotionally charged client. Instead, focus in on helping them, not fixing them and by helping I mean, focusing them back to their goal, while still letting them vent, but bring them back to their game which will help them self soothe themselves
Karen Johnson-Taylor
I love the concept that coaching is about managing the energy. The idea of staying play- centered certainly lightens the energy. Focusing on “becoming”, as a process, naturally pulls our energies forward, rather than pushing. I’ve been playing all week with this idea: that as we focus more on becoming/mastery (future oriented), this is what can help fuel us. In turn, allowing us to be more fully engaged in the moment (present oriented), which is where all the magic happens.
Super Details
The 9 Coaching Skills in greater detail
1) Establishing trust & intimacy with the client
The player - coach relationship is a unique and beautiful thing. We will explore the nature of trust and intimacy in the coaching relationship; without it, coaching is not possible. This requires that the coach maintain a high level of personal integrity and demonstrate a deep concern for the player.
2) Coaching presence
Establishing and maintaining coaching presence is a unique and powerful skill. The coach must be able to read the situation moment to moment to provide the coachee with just what is needed.
3) Powerful questioning
Powerful question are the life blood of the coaching process. Some questions are simply curious, others are deep and penetrating. It is questions that create the expanded awareness that leads to action.
4) Active listening
Active listening is the most fundamental and essential of coaching skills. Without it coaching quickly devolves into a tip session. To listen in this way requires a relaxed attentiveness to what is said, what is said “between the lines” AND what is NOT said. It is also a way of listening that is open to new directions AND ready to respond.
5) Direct communication
Direct communication comes in many forms: Clear direction in the form of objectives and requests for action; Straight questions that get right to the point; Clear and articulate feedback of what the coachee is saying and doing. Direct communication is also highly respectful of the player and builds trust and credibility.
6) Creating awareness
Creating awareness is about helping the player “see” more of what is happening within them (thoughts and feelings) and around them (in the environment). Often challenging the players’ assumptions is the first step. Seeing more and more clearly helps the coachee make better decisions and respond more fully to any situation. Creating awareness is truly what makes coaching a unique service.
7) Designing actions
Designing actions is the gateway to results and achievement. The key is to design actions that take into account the players’ skills and abilities as well as the current strategy.
8) Planning & Goal setting
Once the major objectives are identified the coach and player work together to further define specific short term goals with target dates. The coach must help the player choose goals from the often overwhelming number of options available. Then the actions that have been designed must be organized into coherent plans that take into account all areas of the players’ life and work.
9) Managing progress & accountability
Establishing an effective accountability structure between the coach and player is often the one element that can make or break the relationship. The player must hold the Coach – and promises made to the coach – in high regard. The Coach must maintain attention on actions and track progress especially when the player gets sidetracked by competing commitments.
The Key Themes in Greater Detail
Real Life Coaching Ethics Scenarios
We will review the Ethics and Standards for the coaching profession as defined by the International Coach Federation. Ethics can often be a rather dry topic. However they will come to life through a lively look at real life, often ethically challenging situations.
How to establish your professional agreements including Policies, Procedures and Professional Boundaries
Each coach has unique sensibilities around rules, standards and boundaries and systems. Your policies are up to you but must address: scheduling and re-scheduling, cancellations and make- up sessions, contact outside of the coaching session, payment options (if applicable), topic boundaries, written communications and requests and promises.
One of the things that will define you as a coach is the professional boundaries that you set. In this discussion you will learn the boundaries to design, and how to convey them to clients, both in advance and when they are crossing them. Coaches benefit by crafting their boundaries to fit for their personality, preferences and market norms.
Coach distinct from a therapist, a consultant, a counselor or a friend
We will also discuss important distinctions between coaching and other helping professions such as Psychotherapy, Counseling and Consulting; including how and when to refer a coaching client to another professional.
You are in charge of the players agenda (huh?)
As a coach your first job is help your player figure out what they really want to accomplish; the main agenda is the players agenda! Then once that agenda is set, YOU are in charge of keeping the coaching conversation (in the micro) and relationship (in the macro) focused on that agenda. You have to be aware of common distractions and self-sabotage techniques that ALL of us are prone to.
Using the cycle of Powerful Questioning, Active Listening and Direct Communication to Create Awareness
There is a recurring pattern of conversation that is the nuts and bolts of a coaching conversation. Once you learn to use it you will always be at home as a coach. You ask great questions, listen between the lines and share insights until you spark a new awareness for your player.
How Awareness leads to better Action Plans
It is essential that your player get into action and stay in action. The question is: what actions? They are probably already doing too much - hey, we all are. So you have to be able to create new awareness that leads to getting better results from less effort.
Common Coaching Mistakes and how to avoid them
Coaching is way more challenging than it first appears and mistakes WILL happen. Just like your players make mistakes in the game they are playing. Mistakes are a part of any worthwhile venture. The key is to be AWARE of the common mistakes so that you can avoid them and / or recover quickly when you make them.
Registration
Invest: $445 (or 2 payments of $234)
Basic Coaching: Skills and Ethics
Wednesdays 2PM ET - 4:30PM ET
Sep 29, Oct 6, 13, 20, 27 Nov. 3; 2010
Instructor: Dave Buck, MCC
Wednesdays 8PM ET - 10:30PM ET
Sep 29, Oct 6, 13, 20, 27 Nov. 3; 2010
Instructor: Eduardo Vier, PCC
To Register...
1) Register as a CV Member (see the buttons in the upper right side of this page)
OR Login using your existing membership ID and Password
2) Click on the Registration Center Tab (under the main banner)
3) In the left column see the Basics Coaching Link (click it)
4) Find the time and payment option you want and click the Register Button
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